As we look back on the past year, it’s clear that Airwave has taken some big strides.

In 2023, we rolled out key enhancements aimed at streamlining communication and empowering service technicians like never before. Our focus has always been on providing tools that make a real difference in your day-to-day tasks and, ultimately, your bottom line. Let’s revisit some of the major updates from 2023 and take a sneak peek at what we’ve got lined up for 2024.

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2023: We fine-tuned things to work better for you

Work without signal‍

No signal? No problem. With Airwave you can record messages and send them when you are back online. Plus, you can search and listen to messages while offline, even referencing information Jarvis pulled up for you earlier.

Massive group chats made easy‍

Got a big team? With Airwave over 50+ people can push-to-talk in a single channel. You choose who to listen to live, and we’ll transcribe the rest of the messages for you to catch up later at your own pace

Keep conversations organized with threads‍

Managing lots of chats in one channel or group? Thread your conversations to keep track of who said what, and in what context. And if you forget, Airwave has your back with the ability to thread your last message automatically.

Never miss a single thing 

Can’t reply straight away? Just swipe left on a message and Airwave will save it for you in the saved messages folder found on the homescreen. Plus, see all your threads and mentions in one place as well, so you never lose track of what’s important.

A picture is in fact worth a 1000 words

Need info fast? Just point your camera at the model or product number found on the manufacturer plate and Jarvis will instantly find all the related service manuals for you. It’s like having a technical library in your pocket.

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2024: A sneak peak at what we’re planning for the upcoming year

‍Jarvis gets even smarter:

We’re teaching Jarvis how to read complex tables with multiple headers and, soon, diagrams too. This means quicker access to the information you need, even from the trickiest layouts.

Catch up quickly with ‘what’d I miss?’:

We built Airwave with a work-life balance in mind, allowing users to set work notifications to turn off at 5pm. But that doesn’t mean the messages stop coming in… with our upcoming ‘What did I miss’ feature, Jarvis will summarize everything you missed while offline, so you can start your day responding to what matters most.

Find messages in a snap:

Ever find yourself struggling to locate an old message? Soon, you can just ask Jarvis to search using any detail you remember, like ‘Mike’s Friday message about drilling.’

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That's our product update roundup! 2023 was a standout year for Airwave, and we're gearing up for an even more impactful 2024. We're thrilled to have you with us on this journey. Keep an eye out for our quarterly updates, and here’s to empowering your team of service technicians – turning them into instant experts with every new feature we roll out!