Does this cost me anything?
No. We cover the lenses and the shipping.
Do I have to mail in my glasses?
No. We only send the lenses, and they go into the frames you already have. That's the whole point.
How hard is it to put them in?
Not hard. Instructions are in the box, with a link to a short video. Couple of minutes, no tools. If a lens doesn't want to seat, don't force it. Email us and we'll sort it out.
What if my prescription is a couple of years old?
If your last exam was over a year ago, get a new one before you send this in. Old prescriptions come back as lenses that don't quite work.
Can I just send my contacts prescription?
No. Contact lens numbers mean different things and don't convert to a glasses prescription. It has to be the one for glasses.
What if the lenses come out wrong?
Tell us within 60 days and we'll redo them free. No explanation needed.
Who sees my prescription?
Just us and the lab that cuts the lenses. Your employer only sees that you placed an order, not the prescription itself.